Refund policy

Avenly Return Policy

At Avenly, we aim to ensure your complete satisfaction. If for any reason you are not satisfied with your order, we offer a simple and transparent return policy. Please find the details below:

1. Returns Accepted Within 30 Days
You have 30 days from the date you receive your order to return items that do not meet your expectations. Items must be returned in their original condition, unused, with all tags attached and in the original packaging.
info.avenly@gmail.com

2. Return Shipping Costs Paid by the Customer
We strive to offer the most customer-friendly return service possible. In exceptional cases, we may cover return shipping costs. In standard cases, return shipping costs remain the responsibility of the customer.

Our goal is to provide flexibility while maintaining fair pricing on our products. If you have any questions or need assistance with a return, our customer service team is available to help.

3. No Restocking Fees
No restocking fees will be applied to returned items. If your return complies with our policy, you will receive a full refund of your purchase amount.

4. Final Sale Items
Items marked as “final sale” or items offered as a promotional gift are not eligible for return. We encourage you to review product details for promotional items carefully before completing your purchase.